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Welcome to Episode 105 of HubShots!

This episode we chat about how inbound is changing, some nice little HubSpot features that have been released, a few HubSpot gotchas, plus a ton of resources to read and reflect on over the holiday break.

Welcome to HubShots, the podcast for marketing managers who use HubSpot hosted by Ian Jacob from Search & Be Found and Craig Bailey from XEN Systems.

Listen to the post here:
https://soundcloud.com/hubshots/105-hubspot-gotchas-and-holiday-reading

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Join the Facebook group here: https://www.facebook.com/groups/1608138752821574/

Recorded: Thursday 14 Dec 2017 | Published: Friday 22 Dec 2017

Shot 1: Inbound Thought of the Week

Inbound is dying….

http://www.agencies2inbound.com/blog/the-death-of-the-inbound-marketing-agency

Mike’s post is referring to this article:

https://blog.hubspot.com/marketing/what-is-demand-generation-faqs-ht

Early, Missed and the Future

Reflecting on what we foresaw, what we missed, and what we should be pushing now.

We jumped on Facebook ads early.

We were late with chatbots and chat tools.

Now pushing hard into Instagram for B2B.

Also, SEO is making a comeback :-) Log file analysis is Craig’s next focus.

The Value of the Timeline

How viewing interactions in the timeline can direct your focus.

The HubSpot Ads add-on adds enormous insight into the timeline.

Shot 2: HubSpot Marketing Feature of the Week

Content Strategy Tool

Revisiting the Content Strategy tool (a follow up to Craig's comments in episode 103) - which really should be renamed to the Topic Cluster tool.

Thanks to Varun for opening my eyes to how to properly use this tool.

Quick takeaways: this is a fantastic way to get everyone understanding the terms that are relevant. Compare the user experience with the typical sending around of spreadsheets etc.

Further reading: https://blog.hubspot.com/customers/content-strategy-framework

New Form Tool Design

https://www.hubspot.com/product-updates/new-forms-editor

hubspot new forms 1

Love the help option: Learn More

Eg it shows help in the tool:

hubspots new form help 1

Shot 3: HubSpot Gotchas of the Week

Collected Form submits are empty

If you use Collected Forms and find that some form submits aren’t getting recorded properly.

Summary: the person is probably using an ad blocker which is blocking the HubSpot script from firing.

https://knowledge.hubspot.com/articles/kcs_article/collected-forms/how-do-i-use-collected-forms

Multiple Email Address fields

Collected forms can add new fields into the database, often with identical names to existing fields eg Email, First Name, etc.

Craig created some smart lists based on Email field, but was getting empty results. Turned out to be due to using the wrong Email field.

Shot 4: Marketing Tip of the Week

Making full use of your About page:

http://getuplift.co/optimize-about-us-page/

Make it about the Customer, chat to them, tell a story and show it.

Workflows

A great actionable blog post from the HubSpot marketing team. If you can take 1 of these scenarios a week and implement them we believe your business will be in a very different place.

https://blog.hubspot.com/customers/marketing/16-automated-lead-nurturing-scenarios

Shot 5: HubSpot Sales Feature of the Week

HubSpot Documents

https://knowledge.hubspot.com/getting-started-with-hubspot-sales/an-overview-of-documents

We use it to send estimates, design concepts etc and even share ebooks/checklists that are of importance.

Best feature is the tracking of it and understanding what is resonating with people.

Shot 6: Opinion of the Week

Maker versus Manager

https://www.farnamstreetblog.com/2017/12/maker-vs-manager/

“A manager’s day is, as a rule, sliced up into tiny slots, each with a specific purpose decided in advance. Many of those slots are used for meetings, calls, or emails. The manager’s schedule may be planned for them by a secretary or assistant.”

“A maker’s schedule is different. It is made up of long blocks of time reserved for focusing on particular tasks, or the entire day might be devoted to one activity. Breaking their day up into slots of a few minutes each would be the equivalent of doing nothing.”

Take some time out over the holiday break to work out how much of each you want to be. And compare it to where you are currently.

Shot 7: Podcast of the Week

The final This Old Marketing

https://itunes.apple.com/au/podcast/pnr-this-old-marketing-content-marketing-joe-pulizzi/id760760485?mt=2

Craig has the sadz. :-(

And this comes hot on the heels of Joe finishing up his Content Inc podcast.

Shot 8: Resource of the Week

https://www.hobo-web.co.uk/how-to-do-keyword-research/

https://backlinko.com/seo-this-year

Shot 9: Quote of the Week

Christmas is a season not only of rejoicing but of reflection.

~ Winston Churchill

Shot 10: Bonus Links of the Week

Other stuff we’ve been reading and recommend, but didn’t have time to cover in the show:

https://monkeylearn.com/blog/machine-learning-on-the-customer-journey/

https://databox.com/popular-seo-tools-most-valuable-features

https://www.semrush.com/blog/large-scale-study-how-to-rank-for-featured-snippets-in-2018/

https://www.slideshare.net/socialogilvy/key-digital-trends-for-2018-83920269

http://chiefmartec.com/2017/12/amazon-google-take-lead-key-martech-categories/

https://www.jonloomer.com/2017/12/13/facebook-analytics-funnels/

https://www.thinkwithgoogle.com/feature/mobile-search-behavior/#/

https://www.jonloomer.com/2017/12/02/facebook-analytics-pixel-events/

https://www.hull.io/blog/segmentation-strategy/

http://behindthequest.com/instagram-created-a-monster/

For the lolz - worth reading again:

https://digiday.com/marketing/enter-nihilist-tagline-writer/

Tool to investigate:

https://sitebulb.com/product/

https://www.usefomo.com/

Nice HubSpot marketplace template pack:

https://marketplace.hubspot.com/products/palmspire/growth-series-pack

Some of Craig’s reading:

https://getpocket.com/@craigbailey

Please rate and leave us some feedback as this helps us.

HubShots 105

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WHAT OUR LISTENERS SAY

Thanks for creating this podcast, it’s awesome, … I listen to it, and I enjoy it.

Brian Halligan, HubSpot CEO
Brian Halligan, HubSpot CEO

WHAT OUR LISTENERS SAY

Long time listener, first time commenter (I think). Thanks for another great episode.
DHARMESH SHAH, Founder and CTO at HubSpot
DHARMESH SHAH, Founder and CTO at HubSpot

WHAT OUR LISTENERS SAY

One of my favourite episodes to date. Great work guys!

Moby Siddique, Founder & Head Strategy Panda
Moby Siddique, Founder & Head Strategy Panda

WHAT OUR LISTENERS SAY

Awesome podcast guys! Great to hear your thoughts on INBOUND. Excited to listen to your other podcasts and excited to hear more about GDD on it :-) - Keep crushing it!

(ps. audio quality is really good, was impressed)

Luke Summerfield, Founder of Growth-Driven Design at Hubspot
Luke Summerfield, Founder of Growth-Driven Design at Hubspot

WHAT OUR LISTENERS SAY

Shoutout to team @HubShots for their tireless work in producing quality #marketing goodness. Whether you are a @hubspot customer or not - it’s worth subscribing to https://hubshots.com . Kudos @ianjacob @craigbailey

Daniel Weatherhead, Communications Manager at LeonardoBPM
Daniel Weatherhead, Communications Manager at LeonardoBPM

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WHAT OUR LISTENERS SAY

Thanks for creating this podcast, it’s awesome, … I listen to it, and I enjoy it. 
Brian Halligan, HubSpot CEO
brian-halligan
Long time listener, first time commenter (I think).

Thanks for another great episode.
DHARMESH SHAH, Founder and CTO at HubSpot
DHARMESH SHAH, Founder and CTO at HubSpot
One of my favourite episodes to date. Great work guys!
Moby Siddique, Founder & Head Strategy Panda
moby-siddique

Awesome podcast guys! Great to hear your thoughts on INBOUND. Excited to listen to your other podcasts and excited to hear more about GDD on it :-) - Keep crushing it!

(ps. audio quality is really good, was impressed)

Luke Summerfield, Founder of Growth-Driven Design at Hubspot
Luke Summerfield, Founder of Growth-Driven Design at Hubspot
Shoutout to team @HubShots for their tireless work in producing quality #marketing goodness. Whether you are a @hubspot customer or not - it’s worth subscribing to https://hubshots.com . Kudos @ianjacob @craigbailey
Daniel Weatherhead, Communications Manager at LeonardoBPM
Daniel Weatherhead

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