3 min read

Episode 81: Plain text emails, Landing page optimisation, HubSpot Messages and optimising No Pong

Welcome to Episode 81 of HubShots!

Welcome to HubShots, the podcast for marketing managers who use HubSpot hosted by Ian Jacob from Search & Be Found and Craig Bailey from XEN Systems.

Episode available here: https://soundcloud.com/hubshots/081-plain-text-emails-landing-page-optimisation-hubspot-messages-optimising-no-pong

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Recorded: Wednesday 19 April 2017 | Published: Friday 21 April 2017

Shot 1: Inbound Thought of the Week

Landing page optimisation guide from Talia:


Step #3: State of Awareness Analysis

The number one rule of a high converting landing page is that it answers your customer’s questions, addresses their concerns and tells their story.

The Anatomy of a High Converting Landing Page

A successful, converting landing page addresses your one single visitor and delivers one promise for them. To do this you will need to:

  1. Figure out the state of awareness of your landing page visitors → to identify who your one single visitor is and who you’re talking to.
  2. Figure out what their goal is → this is where the promise comes in.

Snarky comment from Craig: I don’t like how the article has an annoying exit intent popup!

Shot 2: HubSpot Marketing Feature of the Week

Plain Text Email Template - new template available in all portals:


hubspot plain email

And yes, you can A/B test with them. You can test having a plain text version versus a version using a template.

We discussed plain text emails back in episode 34 - we referred to it as ‘unbranded email’: https://hubshots.com/episode-34/

Shot 3: Marketing Tip of the Week

Analysing recency of contacts and how it contributes to sales conversions - Ecommerce tip

We found with a customer that 90% of sales were coming from contacts who had signed up within the last 6 weeks. The rest of the database is very cold, highlighting both problems and opportunities.

In HubSpot you can create a list based on the create date and compare it to last order date eg:

hubspot list example for recency

And then create a second list for before the period and compare the list sizes.

hubspot list recency comparison

Shot 4: HubSpot Sales Feature of the Week

Messages (Beta)


Sneak peak looks like there is an upcoming Sales Rep Dashboard!

New Video Your Need to Know Product Updates from April

Shot 5: Opinion of the Week

Stop Looking At Your Feet - from Living Forward: https://livingforwardbook.com

A key progress inflection point for beginner surfers is when they learn to stop looking at their feet and instead look at where they want to surf to.

As a marketer sometimes we get so caught up in our day-to-day activities that we lose sight of where we are heading.

Shot 6: Creative Top 10 of the Week

10 ideas for increasing sales of NoPong:


  1. Test a re-brand option eg FreshPits or FreshArms or ArmsFresh
  2. Test a very male looking version of the site
  3. Remarket to me - Bad smells won’t follow you around, unlike this ad
  4. Email follow ups to me
  5. Give me tips for using and other products
  6. Content that highlights the common problems with deodorants
  7. Add a range of other packaging eg a stick version, almost like a chapstick
  8. Split ad: Pong / No Pong
  9. Targeting specific personas eg travellers
  10. Targeting different pain points eg skin irritations
  11. Target like audiences on Facebook & Google that have purchased the product

Special thanks to Moby for helping with this!

Shot 7: Podcast of the Week

InboundShots episode 1 - coming soon

We catch up with Moby from Inbound Buzz - https://www.redpandas.com.au/inbound-marketing-podcast/ - for a chat about:

  • Is SEO dead?
  • Is the blog dead?
  • Is outbound cold calling dead?
  • Plus we chat about No Pong in a lot more detail

It’s our crossover episode!

Listen out for it in the next two weeks.

We may do it regularly if people like it.

Shot 8: Resource of the Week


Good overview of the multi-step funnel - using content to warm up a contact before making an offer.

Shot 9: Quote of the Week

By Seth Godin

Avoiding the good/great chasm

You can be good at Twitter in about five minutes a day. Spending ten minutes doesn't make you twice as good... in fact, there's probably little measurable improvement. To be great at Twitter might take five hours of daily effort.

All the time in between five minutes and five hours is wasted. You're in a chasm with no measurable benefits.

We see the same thing happen with your Yellow Pages ads or your customer service. Showing up takes some effort and it often pays off. Showing up a bunch more is often worthless. If you want to truly be great, you're going to have to do things most people couldn't imagine. That's what makes it great, after all. The scarcity of it.

This is the underpinning of the Dip. Don't get caught doing more than you need to but less than you want to.


Shot 10: Bonus Links of the Week

Other stuff we’ve been reading and recommend, but had to cut from the show:



Tool to investigate:

Some of Craig’s reading:


Please rate and leave us some feedback as this helps us.

HubShots Episode 81